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Life often throws unexpected challenges our way, like when your home requires insurance repairs due to isolated events or large-scale natural disasters.

Last year alone, extreme weather events cost Australian insurers more than AU$7 billion, according to the Insurance Council of Australia. That doesn’t include the impact of other damage caused by burst pipes, electrical faults, fallen trees, and more. Whatever the damage, the experience of undergoing home repairs through your insurance company and having to relocate while those repairs are made can be overwhelming.

In this post, we’ll delve into the hurdles that those requiring temporary accommodation may encounter and explore how our expertise in emergency relocation ensures a reassuring and settled experience during this trying period.
Please note that this information is general in nature and does not take into account your personal situation. Check with your insurance company to see what you’re covered for and be sure to refer to your insurance company PDS for more information.

Home Insurance Policy

What happens when I can’t stay in my home after it’s damaged?

When your home becomes uninhabitable due to significant damage, it means that the living conditions are no longer safe, functional, or suitable for occupancy. There can be many different causes, such as fire, flooding, structural damage, severe mould infestations, or other catastrophic events. When your home is deemed uninhabitable, you will need to make alternative living arrangements while repairs are made.

Your insurance company can provide you with guidance on what’s covered and help you understand your policy’s provisions when alternate living arrangements are needed. It is recommended that you keep detailed records, take video footage as events are unfolding (if safe to do so), take photos of the damage, and track any expenses related to your temporary housing.

Many home insurance policies include coverage for additional living expenses (ALE) when your home becomes uninhabitable due to a loss covered by your policy. Some insurers may cover and settle the costs incurred for alternative accommodation directly, and others may reimburse you for things like temporary accommodation, meals, and other living expenses. When your policy covers alternate accommodation, some insurers will provide a few different options for you to choose from.

The timeline for repairs can vary widely depending on the assessment process, the extent of the damage, and the availability of materials and contractors. It’s important to maintain communication with those involved in the repair process to get regular updates on progress. This will allow you to plan and be prepared.

What happens when I can’t stay in my home after it’s damaged?

Challenges of temporary accommodation

Being uprooted from the comfort of your home and placed in temporary accommodation can be overwhelming. Our residents often grapple with several challenges during this transitional phase.

You may experience delays when dealing with your insurance claim, resulting in an uncertain return-home date. Disrupted routines, and unfamiliar surroundings can amplify feelings of stress and unease, leading you to feel uncomfortable.

Coping with the emotional toll of displacement can leave you feeling disconnected and isolated from your usual support systems, and the loss of your home, property, and valuable items, especially those of sentimental value can leave you feeling a sense of grief.

Amidst the chaos, the longing for the familiarity and warmth of one’s own home and uncertainty around timeframes can further compound emotional stress.

Keep reading for 8 ways to cope with home displacement.

Challenges of temporary accommodation

8 ways to cope with home displacement

While there’s no place like home, finding the right temporary accommodation can offer you a welcoming home-away-from-home that aligns with your needs, leaving you feeling comfortable, supported, and reassured.

Here are some important things to consider when searching for temporary accommodation.

  1. Personalised Spaces: Look for thoughtfully designed accommodation to reflect your preferences, cultivating a sense of familiarity and personalisation. From furnishings and appliances to decor, your accommodation provider should work with you to recreate the feeling of home.
  2. Supportive Community: Look for a provider who fosters a sense of community by bringing together individuals who share similar experiences. They should offer avenues for connection, easing feelings of isolation, and provide a place where you feel like you belong.
  3. Homely Amenities: Your temporary lodgings should be equipped with the comforts you treasure at home. Think fully equipped kitchens, cozy living areas, and private bedrooms, allowing you to maintain routines and enjoy home-cooked meals. Laundry facilities, kitchen appliances like microwaves and dishwashers, and items to make you feel at home should be provided.
  4. Convenient Location: Look for properties located in convenient proximity to supermarkets, retailers, cafes, restaurants, schools, and civic amenities. A place that provides you easy access to work, loved ones, and if you have children, convenience to childcare, schools, and extracurricular activities. Proximity to pursue your favourite leisure activities, like a morning walk or afternoon run, should be considered too, for example, are nice walking trails or running paths close by.
  5. Respecting Your Privacy: Your accommodation provider should recognise the value of privacy and offer accommodation where you can retreat and unwind after a demanding day. Bedrooms that are separated from communal spaces like the kitchen and living areas is important to maintaining that sense of retreat. Your provider should offer the flexibility to request housekeeping service when it’s convenient to you.
  6. Compassionate Assistance: Look for a dedicated and experienced team to guide you through the emergency accommodation process and make it a seamless experience. They should offer support and practical aid as you navigate through your insurance claim and home restoration and the challenges that go hand-in-hand with that. Unavoidable delays in repairs can have a significant impact, leading you to experience frustration, anger, uncertainty, and restlessness. As you navigate a wide range of emotions, having the support of a team of people that you can talk to about your situation makes all the difference.
  7. Experienced in Insurance Relocations: Look for a provider that is experienced in looking after insurance claim relocations. They should work closely with you to understand the progress of your home repairs to minimise further disruption to your stay, as claims can often take longer than first anticipated.
  8. Pet Friendly: Find an accommodation provider that is pet friendly, and who understands how important your pets are to you. They will welcome your pet as warmly as you!

Pet Friendly

Why choose Aligned Corporate Residences for your temporary accommodation

At Aligned Corporate Residences, we understand the upheaval that individuals and families endure when forced to temporarily leave their cherished homes. Our commitment goes beyond providing mere lodgings – we offer a warm and inviting sanctuary that seamlessly accommodates your needs and preferences.

With a wealth of experience in providing emergency relocation accommodation, we’re well-versed in addressing the unique needs of displaced individuals and their families.

Here’s how the ACR Difference will support you during your time of need:

Why choose Aligned Corporate Residences for your temporary accommodation

Temporary accommodation for insurance assessors and loss adjusters

In the aftermath of a large-scale disaster, many professionals are involved in assisting in the recovery efforts. Among them are the dedicated insurance assessors and loss adjusters who travel to impacted areas, working tirelessly to help individuals and families rebuild their lives.

Insurance assessors and loss adjusters play a pivotal role in the recovery process after a disaster strikes. They’re often thrust into unfamiliar environments, facing a unique set of challenges, including unpredictable conditions, extended stays away from their own homes and families, isolation, and the emotional toll of witnessing the aftermath of a disaster, as they assess the damage, process claims, and support homeowners.

At Aligned Corporate Residences, we recognise the challenges met, and the sacrifices these professionals make. Our mission extends to looking after insurance assessors and loss adjusters, supporting them while they complete the critical work they do, so those impacted by disaster and damage can get back into their own homes sooner.

We understand the invaluable work insurance assessors and loss adjusters do, and we’re dedicated to providing a comfortable, homely, supportive environment during their stay.

Temporary accommodation for insurance assessors and loss adjusters


When faced with unexpected challenges such as natural disasters or accidents that cause damage to your home, it can be difficult to know how to handle the situation. Dealing with insurance claims, finding temporary housing, and managing the emotions that come with it can be overwhelming. It is crucial to have a reliable support system in place to help you navigate through these challenges.

Our team at Aligned Corporate Residences recognise the challenges that individuals and families face in these situations. Our unwavering commitment to aligning our residences with your needs and personal preferences ensures a seamless and comfortable experience. From personalised spaces to a supportive community, we strive to create a temporary haven that truly feels like home while you’re away from yours. With our expertise and dedication, you can rest assured that your well-being and comfort are our primary focus.

Explore our residences to see which Aligned Corporate Residences location suits your needs.

Contact our team to find out more about how we can support you with emergency insurance relocation accommodation.

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Moving to an unfamiliar destination can be an exhilarating yet daunting experience.

Whether you’re relocating for career opportunities, military service, international adventures, during home repairs and renovations, or simply seeking a change of scenery, securing the right accommodation for an extended stay is pivotal to a smooth transition.

With a myriad of accommodation options available to you, demystifying the complexities and choices is important to creating a positive transition for you.

In this article, we’ll delve into the realm of relocation accommodation, explore the hurdles that travellers often face, unveil our top recommendations for streamlining your extended stay accommodation selection, and demonstrate how Aligned Corporate Residences excels at providing a warm, welcoming, and expertly curated accommodation experience, tailored to create the comforts of home for you.

Preparing for a seamless relocation

The feelings you experience when relocating can be a whirlwind of excitement, anticipation, and curiosity. It’s important to embrace these emotions and lean on your support network when needed. Regardless of your reason for relocating, meticulous planning, adaptability, and an openness to change will ease your transition into your new surroundings.

When it comes to relocations, there’s a lot to consider, from researching your new locale and finding the perfect accommodation that caters to your unique needs, to organising the logistics of moving, settling into your workplace, and immersing yourself in the local community. The to-do list can seem never-ending, especially if you’re moving with your loved ones or cherished pets.

Relocations can be made simple by leveraging the expertise of relocation professionals, and selecting service providers who champion your journey. AltoVita, K2 Mobility, Elite Woodhams Relocation, and Sirva Relocations are a few relocations professionals that can assist you. If you’re relocating for work, your organisation may have established connections with reputable relocation companies or be able to offer valuable recommendations to facilitate your transition.

You might be wondering what that support looks like. Well, it differs depending on your organisation and what support processes are in place.

Some companies will organise temporary accommodation for your first few weeks in your new destination while you find your forever home. Some may appoint a local consultant, like Dovetailer, who will act as a guide, driving you around to look at schools and residential properties helping you find the right fit for you. Depending on the level of support provided, some relocation companies will even help pack up your home for you! We recommend you consult your organisation’s Human Resources department to find out more about the relocation support available to you.

For additional support in preparing for your move, take a look at Kent Relocations’ ultimate moving house checklist and tips for relocating employees.

Understanding relocation accommodation

Relocation accommodation encompasses temporary housing solutions tailor-made for individuals, colleagues, and families embarking on an extended stay in a new destination.

This category of accommodation is known by various names, such as temporary housing, corporate housing, extended stay lodging, relocation housing, or transitional accommodation, among others. Whatever you call it, relocation accommodation occupies a unique niche, straddling the realms of short-term corporate lodging and conventional long-term lease agreements.

Unlike conventional short-term accommodations, relocation housing (or relocation accommodation) offers the cozy comforts of home, making it an ideal choice for those in search of familiarity, flexibility, and convenience during their transition to a new location.

While often labelled as “temporary,” relocation accommodation can serve as a home away from home for the duration of your relocation, whether it’s a short assignment, a longer-term arrangement, or an indefinite stay.

Relocation accommodation should provide you with:

Understanding relocation accommodation.

From hotel rooms and serviced apartments to Airbnb’s and traditional residential leases, there are many accommodation options available to you. To help you understand the nuances, we’ve written an article comparing relocation accommodation options.

Overcoming the challenges of relocation accommodation

Relocating to a new area brings its share of challenges. On one hand, you anticipate the excitement of a fresh chapter, but practicalities can present unexpected hurdles.

Adjusting to a new environment, navigating unfamiliar streets, and grappling with the emotional strain of leaving behind familiar surroundings and loved ones can be difficult. Add the stress of finding suitable accommodation, establishing a sense of belonging, and forming new social connections in uncharted territory, and the task may seem insurmountable.

Anticipating these challenges is pivotal to ensuring a smooth and successful relocation.

Here’s our list of the 5 essential elements to consider when seeking extended stay accommodation.

5 key factors to consider when selecting extended stay accommodation

When you’re on the hunt for the perfect extended-stay accommodation, pay close attention to the following:

  1. Comfort and Convenience: Your chosen accommodation should epitomise the comforts of home, offering well-furnished spaces, inviting bedrooms, and a fully equipped kitchen with appliances such as a full-sized fridge and dishwasher. Seek providers that include utility connections including high-speed Wi-Fi, and regular housekeeping service. Be sure to consider the layout of your apartment, and the number of bedrooms you need. If you need a dedicated place to work from home, be certain your provider will accommodate that.
  2. Location: Opt for accommodation close to your workplace, essential amenities, educational institutions, and recreational venues. Consider important amenities that align with your lifestyle. Look for an accommodation provider that offers a concierge service to help connect you to these amenities. This strategic positioning will save you valuable time and enhance your overall experience.
  3. Flexibility: Life during relocation can be unpredictable. Project timelines can change, contracts can be extended, or finding your permanent home didn’t take as long as you anticipated. Favor providers offering flexible terms to adapt to unforeseen changes in your plans.
  4. Personalised Experience: You have unique preferences. Consider how your accommodation provider can tailor their offering to your specific needs, creating the comforts of home for you. Select a provider who listens attentively to your requirements and tailors their offerings to create a bespoke experience that resonates with you. If you’re relocating with a beloved pet, explore pet-friendly accommodation options and understand any associated fees.
  5. Making connections: Relocating to a new area can sometimes lead to feelings of isolation. Consider accommodation providers who make you feel like you belong and value your wellbeing. Opt for a provider that fosters a sense of community, providing opportunities to interact with fellow residents and engage with the local community.

Selecting extended stay accommodation.

Creating your comforts of home at Aligned Corporate Residences

We are committed to alleviating the stress associated with relocation accommodation, and providing a supportive community to help you thrive in your new environment.

Collectively, our team take immense pride in offering serviced residences as the quintessential choice for relocation accommodation. Here’s why our apartment-style accommodation aligns with you:

Transitioning to a new location becomes significantly smoother when you envelop yourself in familiar comforts. Our residences are carefully curated to instil a sense of belonging, expediting your settling process so you can embrace your new journey. Envision relaxing on a plush sofa, whipping up your favourite meals in a well-equipped kitchen, and enjoying restful nights in a cozy bedroom – all within an environment that exudes a sense of home.

Aligned Corporate Residences relocation accommodation


At Aligned Corporate Residences, we acknowledge the challenges that accompany relocation. Our unwavering commitment is to provide you with a relocation accommodation experience that not only aligns with your needs but surpasses your expectations. Our residences epitomise the perfect amalgamation of comfort, convenience, and community, ensuring your transition is as seamless as possible. As you embark on this exciting new chapter, allow us to be your trusted partner in creating a warm and inviting space that you’ll be proud to call home.

Discover Aligned Corporate Residences to determine which of our locations best suits your requirements.

Reach out to our dedicated team to explore how we can support you in securing the ideal relocation accommodation.

Residents requiring extended stay accommodation find Aligned Corporate Residences Townsville a great place to call home. Each residence has been carefully designed to separate your living and sleeping quarters, creating a functional and inviting space with beautiful views.

This property features 140 residences, comprising serviced apartments with one or two-bedroom layouts, each with private balconies.

For some, stepping into the kitchen to whip up your favourite recipe can be therapeutic, and our fully-appointed kitchens will delight. Residence kitchens feature a full-sized refrigerator, cooktop, oven and microwave. Plus, our tailoring service gives you the opportunity to ensure that your favourite appliances are in place ready when you move in. If you prefer to let someone else do the cooking, you will enjoy living in the heart of Townsville’s dining precinct; the property is surrounded by amazing eateries that offer dine-in and takeaway service.

Each Townsville residence boasts a work desk and complimentary business-grade WiFi to make productivity a breeze, plus the convenient city location makes it easy to commute to your meetings, the office, or work site.

Residents of ACR Townsville enjoy stunning views from their private balconies, overlooking the marina or the resort-style swimming pool.

When it comes to locations, it doesn’t get much better than Aligned Corporate Residences Townsville, situated in the heart of the city’s dining precinct, in tropical North Queensland.

Boasting more than 300 days of sunshine each year, Townsville is Australia’s largest garrison city and is home to Australia’s largest Army base, leading education providers, world-class events, a busy international port, cutting edge health facilities, and two World Heritage areas: Great Barrier Reef and the Wet Tropics World Heritage area.

Townsville is a hive of activity, boasting easy living with lots of big-city benefits. Aligned Corporate Residences Townsville places residents in a convenient location, within walking distance to many dining, shopping and entertainment options, and easy access to the business district and convention facilities.

Located on Townsville’s south bank, Palmer Street is an eclectic blend of historic buildings, boutique shops and award-winning cafes and restaurants. This vibrant waterside neighbourhood is centrally located and is the city’s premier dining strip.

Popular cafes, specialty eateries and award-winning restaurants make Palmer Street Townsville’s premier dining precinct. Diners are spoilt for choice when breakfast, lunch or dinner with a range of international cuisine and fresh local seafood to choose from.

Our central Townsville location is close to many of the city’s major attractions including museums, Reef Headquarters Aquarium, The Strand waterpark, and Queensland Country Bank Stadium. Its marina-side location is convenient for your island and reef adventures.

Discover more about Aligned Corporate Residences Townsville on our web page.

Less than seven kilometres from Melbourne’s city centre, Aligned Corporate Residences Kew presents 34 well-appointed residences including one, two and three-bedroom layouts.

There are many benefits of natural light and fresh air in your home, like boosting your mood and improving your focus. Each of our Kew residences features doors and windows that open to invite in beautiful natural light and fresh air. Our one, two and three-bedroom apartment residences provide exclusive balconies, while our three-bedroom townhouse residences offer private patios to extend the home’s living space.

Each residence offers all the essentials you might need to settle into your Melbourne home including heating, air conditioning, a washer and dryer, clothes airer, and iron and ironing board.

Beautiful spacious kitchens are equipped with all you need to cook delicious meals at home. Our personalisation service ensures that those important kitchen appliances are ready in your residence when you arrive. Enjoy a full-sized refrigerator, cooktop, oven and microwave, plus cutlery, crockery, glassware, cookware, and utensils.

Ample dining spaces make entertaining easy, whether it’s a working lunch with colleagues or a social gathering at the end of a busy week. Our dedicated team can help transform your dining table into a boardroom table with our flexible conferencing solutions, while business-grade high-speed Wi-Fi will keep you connected.

Aligned Corporate Residences Kew is situated in a vibrant neighbourhood called Kew Junction. It is home to bright cafes, family eateries and upscale restaurants, fashion, homewares and specialty retailers, supermarkets, health and wellness services and studios. The leafy green streets of Kew are home to some of Melbourne’s most esteemed schools including Trinity Grammar, Xavier College, Ruyton Grammar, Genazzano FCJ College, Kew Primary School, and Sacred Heart Primary School.

Located just under two kilometres from the Eastern Freeway, and with public transport options right at your front door, Aligned Corporate Residences Kew connects residents with the city, Melbourne’s east, south-east, north and north-west suburbs with ease. The property is within close proximity to a number of the city’s most renowned hospitals and healthcare facilities.

Discover more about Aligned Corporate Residences Kew on our web page.

Only an hour’s flight from Brisbane, Aligned Corporate Residences Mackay is perfectly positioned for work, rest, and play.

The property’s convenient central city location gives residents easy access to the business district, convention centre, Bluewater Lagoon, Mackay Town Beach and the Whitsunday Islands, and is within easy walking distance to many dining, shopping and entertainment options.

Set in idyllic Mackay on Queensland’s Central Coast, residents of Aligned Corporate Residences Mackay enjoy a relaxed lifestyle in a cosmopolitan city.

This property features 97 residences of studio, one or two-bedroom layouts, each with private balconies. One and two-bedroom accessible residences are also available.

Accessible residences provide several convenient features including grab rails, raised toilets, lowered sinks, roll-in showers, shower chairs, wheelchair accessibility, step-free access to rooms, and light switches or lamps within reach of the beds.

Residents requiring extended stay accommodation find Aligned Corporate Residences Mackay a comfortable place to call home. Each residence has been carefully designed to create a functional and inviting space. Bedrooms are set separately from the living areas to provide a place to retreat at the end of a busy day. Air conditioning is a real bonus in tropical Queensland. The rooftop swimming pool and barbecue grill deck provide a popular place to cool off,  relax and gather with friends or colleagues.

Love to cook? Then you will enjoy your fully-appointed kitchen with a full-sized refrigerator, cooktop, microwave and oven. Studio residences feature a fully-appointed kitchenette. If you don’t feel like cooking, then don’t worry! Aligned Corporate Residences Mackay is surrounded by a broad selection of eateries that offer dine-in and takeaway services.

During your residency, enjoy the convenience of a laundry inside your residence. A washer and dryer, clothes airer, iron and ironing board mean you can easily stay on top of your laundry. You can pack light for your extended stay knowing you can put on a load of washing any time you need.

If you need the flexibility of hybrid working, each residence provides a work desk and complimentary business-grade Wi-Fi to make productivity a breeze. Plus, the convenient Mackay city location makes it easy to commute to your meetings, the office, or work site.

Mackay is home to established and emerging industries including engineering, manufacturing and agribusiness, and is a thriving hub for economic, social and cultural activity. The city’s vibrant arts scene is one of the best in Queensland, featuring Fifth Lane laneway activation, public art along the Bluewater Trail and the award-winning Artspace Gallery. Mackay is a fishing haven for both inland and ocean fishing.

Discover more about Aligned Corporate Residences Mackay on our web page.

With 40 residences on offer, comprising fully self-contained serviced apartments with one or two-bedroom layouts, Aligned Corporate Residences Williamstown is a great place to call home when you need to be away from yours for an extended period. Each residence has been carefully designed to separate your living and sleeping quarters, creating a functional, inviting and restful space.

If you love cooking, you will enjoy your apartment’s fully-appointed kitchen. Don’t feel like cooking? You won’t need to go far, Aligned Corporate Residences Williamstown is home to Pelican’s Landing, the on-site restaurant, and amazing eateries that offer dine-in and takeaway service are within a short walk.

Each Williamstown residence boasts a work desk and complimentary business-grade WiFi to make productivity a breeze, plus the convenient location makes it easy to commute to your meetings, the office, or work site.

Our residences each provide the convenience of a private laundry, equipped with a washer, dryer, clothes airer, iron and ironing board.

Aligned Corporate Residences Williamstown is very conveniently located, Residents enjoy easy access to nearby business and industry hubs in Spotswood, Altona and Laverton, and the RAAF Williams Laverton Base. Plus, the property is located 5.3km from the Westgate Freeway, linking travellers with Melbourne’s extensive freeway and tollway network.

Let’s explore the local neighbourhood…

Syme St and Nelson Place neighbourhood

Rich in history, our neighbourhood, comprising Syme St and Nelson Place was once the Williamstown town centre. ACR Williamstown overlooks Gem Pier and the glorious open space of Commonwealth Park. Beautiful 19th and 20th-century heritage architecture stand proud along Nelson Place, once home to Customs House, banks, hotels and residences. These beautiful heritage buildings now house some of Melbourne’s best restaurants, cafes and shopping boutiques.

Restaurants and Dining

Residents are truly spoilt for choice when it comes to dining in Williamstown. Nelson Place’s waterfront eateries provide an abundance of options for breakfast, lunch, dinner and everything in between! Our onsite restaurant, Pelican’s Landing specialises in sumptuous seafood and looks out over Melbourne’s spectacular waterscape.


Residents of ACR Williamstown enjoy easy access to a great range of quality public and private education providers including Newmark Primary, Williamstown Primary School, St. Mary’s Primary School, Bayside P-12 College and Westbourne Grammar. Melbourne’s world-renowned universities are a short commute.

Local attractions

Our bayside location is close to the beach and Williamstown’s main attractions including the Maritime Museum, Williamstown Historical Museum, Woods Street Art Space, Williamstown Botanic Gardens, Seaworks, ScienceWorks, Grazeland and The Substation. Residents can enjoy the local monthly craft market and Williamstown’s foodie scene. Aligned Corporate Residences is close to cosmopolitan Melbourne’s premier sports, convention, event and arts precincts.

Discover more about Aligned Corporate Residences Williamstown on our web page.